Customer Service

Frequently asked questions

Nordic Light Home accept all major credit cards. Payments are processed through Stripe. 

Domestic Shipping: all orders are shipped via USPS or UPS. Orders over $75 ship free.

International Shipping: all intl. orders are shipped via USPS or UPS. Intl. shipping is a flat rate of $50. Please note that YOU (the customer) will be responsible for any taxes/duties your country collects on imported goods. 

If you are not completely satisfied with your purchase you may return any item for a full store credit within 14 days. Items must be returned in original unworn condition. Purchaser is responsible for return shipping cost. Please contact me at info@nordiclighthome.com for a return authorization. 

All gnomes are made from natural wool and therefor should be stored in a cool dry space. I recommend putting them in a plastic sealed container. Brush the hair lightly and use some water to revive the curls when unpacking for the new holiday season.